Revisiting Organizational Credibility and Organizational Reputation – A Situational Crisis Communication Approach

نویسندگان
چکیده

برای دانلود باید عضویت طلایی داشته باشید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Approach to support Situational Awareness within Inter-Organizational Collaboration in Crisis Response

Regardless of the type of crisis and its complexity as well as the difference of culture, objectives and priorities of the multitude organizations involved, emergency response requires effective communication in order to achieve situational awareness within inter-organizational collaboration, make decision and achieve their own objectives. However, actors are challenged by several problems. Amo...

متن کامل

Enhancing Organizational Survivability in a Crisis: Perceived Organizational Crisis Responsibility, Stance, and Strategy

For the purpose of enhancing organizational sustainability during a crisis, an organization takes a position in decision-making, how to respond toward its public, and that is supposed to determine which stance or tactic to employ. This study aims to examine whether publics’ perceptions of organizational crisis responsibility affect their expectations that an organization should choose certain s...

متن کامل

Organizational Socialization and Crisis Context

The goal of this article is to highlight the dimensions characterizing the socialization process in a crisis context. Based on the definition of organizational socialization advanced by Van Maanen and Schein (1979) and again employed by Jones (1986), a crisis is presented as a passage from a so-called “normal” situation to an “exceptional” situation. A crisis represents a socialization context ...

متن کامل

Organizational Learning and Crisis Management

The impact of crises on organizations has been stronger than ever. This article explores the role of organizational learning in crisis management, an area that has received little attention from HRD community. Recognizing the dynamics and interconnectedness of crisis management, organizational learning, and organizational change, the article proposes an integrated model of managing crisis throu...

متن کامل

Organizational learning and organizational communication starting to merger breakdown

Why should a project about an organizational merger be interesting? What do the Petit Price and the fox teach us about the mergers? Antoine de Saint-Exupéry tells us a story about to become friends. Knowing the Petit Prince the fox breaks its life style; it learns a new verbal and emotional language and consequently re organizes tis life In this paper, I argue that reading a merger event as a b...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

ژورنال

عنوان ژورنال: SHS Web of Conferences

سال: 2017

ISSN: 2261-2424

DOI: 10.1051/shsconf/20173300083